(4.0 / 5)1893+ Ratings

TimelinesAI Reviews

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Overall Rating

4.0
4 Reviews
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About TimelinesAI

TimelinesAI is the perfect tool for businesses wanting to manage and optimize their WhatsApp support and sales. It provides a multi-device shared inbox for teams, enabling agents to manage contacts from multiple WhatsApp devices and start conversations from the web interface. Bulk messages can be sent to segments of customers, and group chats are supported. Setting up takes just 5 minutes and no coding skills or business approval is required. TimelinesAI is ideal for customer service teams and ecommerce businesses who rely heavily on WhatsApp communication.

TimelinesAI Pros & Cons

Pros of using Timelines.ai include:

  • Centralized management of multiple WhatsApp numbers.
  • Easy integration with existing CRM systems.
  • Automation capabilities with ChatGPT and bulk messaging.
  • Comprehensive reporting and performance insights.
  • Ease of assigning work to employees.
  • Conversations are saved for review.

However, there are also some Cons:

  • The interface is not very intuitive and can be clunky.
  • It doesn't support sending files or audio messages to clients.
  • Connectivity issues can cause a bit of frustration.
  • There is no way, so far, to know how many individual messages are sent and how long does the customer take to answer to our agents.
  • Limited free trial period.
  • Pricing may vary based on features and requirements.

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TimelinesAI Customer Reviews (4)

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Lewis Swift
Lewis Swift
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Mar 28, 2023
Kate Wade
Kate Wade
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Mar 28, 2023
Franziska Kaiser
Franziska Kaiser
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Mar 27, 2023
Dennis Owen
Dennis Owen
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Mar 24, 2023

TimelinesAI Customer’s Q&A

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TimelinesAI Features and Benefits

Key features and benefits of Timelines.ai include:

  • Shared inbox for multiple WhatsApp numbers.
  • Integration with Pipedrive, Hubspot, Monday, Zoho, Salesforce in one click.
  • Integration with any CRM or tools with webhooks.
  • Automation of workflows via native WhatsApp & Zapier integration.
  • Visual timeline representation providing a comprehensive overview of project progress.
  • Task assignment and deadline setting.
  • Integrated communication features fostering teamwork and transparent communication.
  • Control & insight into the performance of WhatsApp in sales or support campaigns.
  • Scalability of the number of support or sales agents that use WhatsApp.
  • Automation of message sending to WhatsApp to save time & scale the size of the customer audience via WhatsApp.

These features and benefits make Timelines.ai a powerful tool for streamlining business communication on WhatsApp.

TimelinesAI Pricing

Timelines.ai offers several pricing plans:

  • CRM Integrations: $25/seat per month. This plan includes one-click Pipedrive, HubSpot, Zoho CRM, Salesforce, Monday integrations, and more.
  • Shared Inbox: $40/seat per month. This plan includes everything from the CRM Integrations plan, plus a shared inbox interface to manage WhatsApp messaging in real-time.
  • Mass Messaging & Automations: $60/seat per month. This plan includes everything from the previous plans, plus 2000 automation messages monthly.
  • Enterprise plan: Custom pricing. This plan is for larger teams or those who need customizations.

Please note that all plans come with a 100% functional trial. Prices are subject to change, so it's recommended to check the official website for the most current information.

Payment Method

Timelines.ai accepts the following credit and debit cards for payment:

  • VISA
  • VISA Debit
  • MasterCard
  • Discover
  • JCB
  • American Express

To upgrade a subscription, follow these steps:

  • Log into the TimelinesAI account
  • Go to the Subscription Settings
  • Click on the "Manage my subscription" button

This will lead to a page where the plan can be edited and updated accordingly. If there are any issues with the payment, such as the payment being declined by the credit card provider, the credit card expiring or having insufficient funds, the credit card number being invalid, or the credit card not being approved for recurring payments, the payment method should be updated or the bank or credit card company should be contacted to find out why the payment failed.

TimelinesAI FAQs

FAQ

TimelinesAI Alternatives

Here are the top 10 alternatives to Timelines.ai:

  1. Retention.com
  2. SleekFlow
  3. Whatso - Whatsapp Marketing Software
  4. Belong NFT Memberships and Tickets
  5. Akismet
  6. SuperBuzz
  7. SafeOpt
  8. Shareasale
  9. Kommo
  10. Interakt WhatsApp Business

These platforms offer various features that might suit different needs. It's recommended to explore each one to find the best fit.

FAQ

How To Open A TimelinesAI Account?

To open an account in Timelines.ai, follow these steps:

  • Create a profile on TimelinesAI.
  • Navigate to WhatsApp Accounts and click on the "My account" tab.
  • Click on "Generate QR".
  • The QR code will be generated.
  • Open WhatsApp on your mobile phone.
  • Scan the QR code.

Once these steps are completed, the account should be set up and ready to use. Remember, the connection is similar to WhatsApp Web, so the phone with the number you want to connect should be at hand.

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